RGPD

RGPD LILUM ELEVEN

LILUM ELEVEN is committed to ensuring that the collection and processing of your data, carried out from the https://liliumeleven.com/ website complies with the French Data Protection Act of 6/01/78 as amended and the European Regulation 2016/679 of 27/04/2016 on the protection of personal data.

A - LILUM ELEVEN's commitments

Concerned about the protection of your personal data, LILUM ELEVEN is committed to adopting good practices that comply with regulations and to being transparent with its customers.

B - Data collected by LILUM ELEVEN as part of the management of the commercial relationship

What data does LILUM ELEVEN collect?

The data that LILUM ELEVEN collects in the context of commercial management are :

Processing - Collected data

Requests for information - name, e-mail address, telephone number, message to enable us to respond to users' requests.

Fields marked with an asterisk on collection forms are mandatory. LILUM ELEVEN will not be able to process your request if these fields are not completed.

Why does LILUM ELEVEN collect your data?

Your data is processed by LILUM ELEVEN, on the basis of your consent, in order to deal with all your questions/complaints.

3. Who is your data intended for?

LILUM ELEVEN undertakes never to sell or rent your data.
Only LILUM ELEVEN departments and subcontractors authorized to process your data have access to your data, within the limits of their respective responsibilities.
LILUM ELEVEN departments: only authorized departments may access your data.

LILUM ELEVEN's subcontractors: your personal data may be transmitted to external service providers who process it on behalf of LILUM ELEVEN, according to its instructions, in particular as part of the development of its website, website hosting, etc.

How does LILUM ELEVEN protect this data?

LILUM ELEVEN takes every precaution to preserve the security and confidentiality of your data, in particular to prevent it from being distorted, damaged, disclosed or accessed by unauthorized third parties.
Security of your data:
All the pages of the https://liliumeleven.com/ site on which you are asked to communicate personal data, as well as the pages relating to transactions, are secure and are in https.

Security of data transmitted to external service providers

LILUM ELEVEN always selects its external service providers with the utmost vigilance and attaches great importance to the way in which your data is secured.
Thus, these service providers only act on instructions from LILUM ELEVEN and at no time use your data for anything other than the performance of the services we entrust to them.

How long does LILUM ELEVEN keep your data?

LILUM ELEVEN will keep your personal data for no longer than is necessary for the purposes set out in this document or as required by applicable law:

Data relating to requests for information and customer complaints - 3 years from the date of collection, or from the last contact or the end of the commercial relationship.

Data used to establish proof of a right or contract, or kept to comply with a legal obligation, are archived in accordance with the provisions in force.

Does LILUM ELEVEN transfer your data outside the European Union?

Your personal data is processed and hosted on servers located in France.

7. What are your rights under the General Data Protection Regulation 2016/679?

In accordance with European regulations on the protection of personal data, you have the right to access, rectify, object to and delete any personal data concerning you.
You may exercise your rights at any time by sending a written request, together with proof of identity, by e-mail to liliumeleven@gmail.com.

C - What is a cookie?

A cookie is a piece of information deposited on an Internet user's hard disk by the server of the site he or she is visiting.
It contains several items of data: the name of the server that deposited it, an identifier in the form of a unique number, and possibly an expiry date. This information is sometimes stored on the computer in a simple text file which a server accesses to read and record information. It may be collected via cookies or other similar devices, such as "pixel tags". For the purposes of this policy, all such devices will be referred to as "cookies".
You are free to choose, at the time of your first connection, whether or not you wish cookies to be deposited on your hard disk.

What cookies are used on the LILUM ELEVEN website(https://liliumeleven.com/) and what is their purpose?

5 categories of cookies have been identified in order to make the information on cookies as clear as possible in this policy:
Technical cookies: these cookies enable you to move around the website and use its functions.
Functional cookies: these cookies enable us to remember your preferences on the site. Their purpose is to improve the operation of the site and simplify your customer experience
Audience measurement cookies: these cookies enable us to analyze your browsing experience and measure the audience for our website.
Social networking cookies: these cookies enable you to share the content of our site with others, or to let others know about your visit or your opinion.

2. Can your data be collected by third parties?

Audience measurement cookies

LILUM ELEVEN may use cookies to compile statistics and measure the site's audience and traffic.

Social network cookies

At the time of writing this Privacy Policy, LILUM ELEVEN uses social networking links on its site.

You can deactivate cookies via your browser.

Most browsers automatically accept the installation of cookies, unless you have modified your settings. By continuing your visit to the LILUM ELEVEN website, you accept that cookies may be installed in accordance with this policy. If you do not wish LILUM ELEVEN to install cookies on your computer, you can disable the installation of cookies in your browser. Some of the cookies that LILUM ELEVEN installs on your computer are essential for the site to function properly. It is therefore important that you note that refusing to install cookies from https://liliumeleven.com/entraîneramay make it difficult for you to navigate the website. You will find information on how to disable cookies for each of the following browsers:

Google Chrome: https://support.google.com/chrome/answer/95647
Internet Explorer: http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies
MozillaFirefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Safari: http://support.apple.com/kb/HT1677?viewlocale=fr_FR&locale=fr_FR
Opera: http://www.opera.com/help/tutorials/security/cookies/

D - What is phishing?

1. What is phishing?

Phishing is a fraudulent technique designed to obtain your personal data in order to impersonate you and defraud you.
An e-mail or a fake website invites you, under various pretexts, to communicate your personal data.

2. How to recognize a fraudulent e-mail or website?

Fraudulent e-mails are usually not targeted, and often written in broken French. Most of the time, the sender of the message is not visible or different from the domain of the organization to which it is supposed to belong. If the address of the hyperlink is also different, this is a further indication of fraud. To check this, simply point your mouse over the link, without clicking on it, to see the address displayed in the bottom left-hand corner of your browser.

3. What should you do if you receive a fraudulent e-mail?

If you receive a suspicious e-mail, please send it to the following address: liliumeleven@gmail.com

E - What is a data protection officer?

1. What's its role?

The Data Protection Officer appointed at https://liliumeleven.com/ is responsible for ensuring compliance with the regulations and rules described in this document.
In particular, he/she is responsible for drawing up a register of personal data processing operations carried out within the company, and for ensuring that these comply with the regulations and any changes to them.
He/she raises awareness among staff and responds to users wishing to exercise their rights concerning the personal data collected.

2. How can I contact him?

You can contact the Data Protection Officer at the following address: liliumeleven@gmail.com

F - Can LILUM ELEVEN modify the personal data and cookies policy?

LILUM ELEVEN may modify its personal data and cookies policy by publishing the updated version on its site. LILUM ELEVEN encourages you to visit this section frequently to stay informed. The date of the last update is indicated at the top of this page.